STANDARD CONSULTATION

The Standard Consultation is a one-hour video session. We work from the description of the issue that you provide when booking your appointment and the questions we ask during the session. This is not a deep dive. Standard consultations are best for single issues or situations where you have a fairly clear idea of what’s happening and why.

Examples:

• One or two unwanted behaviors like counter surfing, scratching furniture, or being disruptive at night
• Your cat is fearful of specific situations or things (carrier, visitors, etc.)
• Transitioning a cat from outdoors to indoors
• Excessive vocalizations

Standard Consultations are also great for single educational topics such as:

• Preparing to adopt a cat
• Preparing in advance to introduce a new cat to the family
• Preparing to bring home a baby
• Training techniques
• Play and enrichment
• Cooperative care for husbandry or medical care
• Fostering cats
• Senior cat care
• Recovery from surgery (from an environmental and ease-of-care perspective – we are not medically trained)

FULL-SERVICE CONSULTATION PACKAGE

The Full-Service Consultation Package is a deep dive. We look not just at one issue but at the full scope of your cat’s environment and situation. You’ll fill out a detailed questionnaire that allows us to prepare before your first session and develop a multi-layered plan. A variety of elements are considered, including other pets, people in the home, environment and resources, history, schedule/routine, and more. Two sessions allow us to implement tactics, see how the situation changes, and make adjustments to achieve desired goals.

The Full Service Consultation Package is ideal for clients who want to address multiple issues or those who have complicated cases with or without clear triggers such as:

• A cat-to-cat introduction that is not going well
• House-soiling (i.e., eliminating outside the litterbox and/or spraying)
• Aggression towards other pets or humans
• On-going fear or anxiety (skittishness, hiding, aggression, overgrooming behaviors, pica, etc.)
• Multiple unwanted behaviors like counter-surfing, excessive vocalization, scratching furniture, etc.
• One or more of the above concerns

If you’re unsure how complex your case is, or if the Full-Service Consultation Package isn’t feasible, you can absolutely start with a Standard Consultation. We’ll focus on the tactics most likely to make an impact. You can then book additional standard consults if needed or upgrade to a Full-Service Consultation. Just be aware that issues such as soiling, difficult introductions, and moderate-to-severe aggression are generally multi-faceted and we tend to see better results with more than one session.

House-soiling is a particularly challenging issue. It’s difficult to say whether soiling can be resolved with a Standard Consultation or if it requires the Full-Service Consultation Package. If the soiling is a recent problem and/or you feel confident you know what triggered it, a Standard Consultation may allow us to get to the bottom of the issue. However, if the soiling has been going on for a while and/or you don’t know what’s causing it, you might consider the Full-Service Consultation Package. There’s a lot of detective work and testing involved and that is difficult to do with a single session.  But if you have any questions about which service you should start with, let us know!